Cancellation Policy
Cancel or Change Your Order
Last Updated: May 3rd, 2026
If you need to modify your order, please act quickly. Once processed, changes or cancellations may not be possible.
Order Changes
Contact us within 24 hours after placing your order to modify items or shipping addresses. After this window, changes may not be possible as your order may already be in fulfillment.
Order Cancellations
Once an order is placed, it cannot be canceled. To ensure fast shipping and prompt delivery, our fulfillment process is fully automated and begins immediately. This means your order is quickly prepared and forwarded to our shipping partners without delay, allowing us to get your items to you as efficiently as possible.
After Shipping
If your order has already shipped, it cannot be changed or canceled. You can still return it according to our Returns and Refunds Policy at simpliherbs.com/policies/refund-policy.
Questions about your order? Reach out anytime at simpliherbs@gmail.com.